Cancellation Policies

Following is the policy for cancellations and potential refunds for students who cannot attend classes for which they registered. For very popular classes, there may be different cancellation policies which will be prominently displayed in the workshop description.

Your workshop space is reserved with full registration or, when available on a class by class basis, down payment. We cannot verbally “hold” spots.

Because some instructors are traveling to teach, and a minimum number of students is needed to make their time worthwhile, understand that in some cases refunds will not be available. In those cases, you are always welcome to sell your class spot to someone else.

In the event a workshop does not reach minimum enrollment to “make” or is canceled due to the illness of a teacher, weather, etc., all payments will be refunded in full, and you will be notified by email and/or phone call if a class is canceled by the shop.

Refunds for classes a participant cannot attend must be requested via email. Refunds will be given (minus 10% of the class total fee) for cancellations received no later than a week (7 days) before the start of the workshop unless your cancellation jeopardizes the minimum needed to host the workshop.   There will be no refunds for cancellations within 7 days of class. 

If you’ve taken advantage of the “$99 Holds Your Spot” deal for National Teaching Instructor Weekends, please be advised that your $99 deposit is applied to your registration fee but is not refundable if you cancel at any time. The due dates for full payment are displayed in the workshop description — around 45 days before the start of class.

If your cancellation jeopardizes the minimum number needed to hold the workshop, there will be neither refunds nor class credit. The minimum number to hold a workshop is always prominently advertised in the workshop description.

Workshops may be paid for in-person at the store, via the website, or by check mailed to Ephemera Paducah, 333 North 9th Street, Paducah, Kentucky 42001. If mailing by check, be clear which workshop you desire to take or are paying on.

Workshops are designed for those registered only. We ask that you respect the adult education environment and refrain from bringing children or non-registered guests to workshops.

updated November 17, 2017

Open Tuesday - Friday 10 am - 5 pm; Saturday 10 am - 2 pm
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